Refund Policy
Effective Date: May 7, 2025
Thank you for choosing TechCVForge. We’re committed to offering high-quality digital resume templates and career tools for tech professionals. Please review our refund policy carefully before completing your purchase.
1. Digital Products – All Sales Final
Because our products are delivered instantly as digital downloads, all sales are final and non-refundable. Once access has been granted, the product cannot be revoked.
2. Satisfaction Guarantee – 14-Day Eligibility
We want you to be confident in your purchase. If you’re not satisfied, we offer a 14-day satisfaction guarantee.
To request a refund:
- Email info@techcvforge.com
- Include your order number and a brief explanation
- Your explanation should describe how the product fails to meet the criteria listed in Section 3
- Send your request within 14 days of purchase
3. Refund Criteria
Refund requests will be considered if:
- The product does not match its description
- The files are corrupted or unusable
- You did not receive the download link
- You experience a technical issue not caused by user software or device compatibility
Please verify compatibility (listed on each product page) before purchase to avoid non-refunded issues.
Refunds will not be issued for:
- Change of mind after accessing the product
- Incompatibility due to user software or personal setup
For data deletion following a refunded purchase, please refer to our Privacy Policy.
4. Review and Processing Times
- Refund requests are acknowledged via email within 24 hours
- They are reviewed within 3 business days
- If approved, refunds are processed to your original payment method
- Processing may take 7–10 business days, depending on your bank or payment provider
5. Exchanges or Store Credit
We do not offer product exchanges or store credit. Each transaction is considered final unless covered under the satisfaction guarantee.
6. Contact Information
For refund inquiries or support, please contact:
TechCVForge
Email: info@techcvforge.com
Website: https://techcvforge.com
Mailing Address:
504 S Kings Ave
Unit #113
Brandon, FL 33511
We respond to inquiries within 24 hours, Monday–Friday, as outlined in our FAQ.