Privacy Policy
Effective Date: May 7, 2025
Welcome to TechCVForge. Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit [techcvforge.com] and use our services.
1. Information We Collect
Personal Information
We may collect personal data such as your name, email address, payment details, and resume content when you:
- Download free resources or sign up for emails
- Make a purchase
- Submit inquiries or feedback
Non-Personal Information
This includes IP address, browser type, device data, and website usage, collected through cookies and analytics tools.
2. How We Use Your Information
We use your data to:
- Deliver and improve our products and services
- Process orders and payments
- Respond to customer support requests
- Send updates, offers, and educational content (opt-out anytime)
- Analyze website performance and user engagement
3. Legal Basis for Processing
We process your data under the following legal bases:
- Your consent (e.g., for marketing emails)
- To fulfill a contract (e.g., order fulfillment)
- To comply with legal obligations
- Our legitimate interests (e.g., website optimization)
This applies in accordance with global regulations including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
4. Data Retention
We retain your personal data only for as long as necessary:
- Order and payment data: Up to 7 years to comply with tax and financial laws
- Marketing data: Until you unsubscribe or request deletion
- Support records: Up to 2 years from last interaction
You may request deletion at any time (see Section 7).
5. Security
We use technical and organizational safeguards to protect your information, including:
- SSL encryption
- Secure payment processing via trusted third parties
- Access controls and secure servers through Hostinger
- Regular software updates and employee training on data protection
While no system is 100% secure, we continuously review and improve our security practices.
6. Cookies and Consent
We use cookies to personalize your experience and analyze usage data.
A cookie banner appears on your first visit, allowing you to accept or manage cookie preferences. You can change your settings at any time through your browser or by visiting the Cookie Settings link located in the website footer.
7. Your Rights
You have the right to:
- Access your personal data
- Correct or delete data we hold
- Withdraw consent for marketing
- Request data portability in a machine-readable format such as JSON or CSV (fulfilled within 30 days)
To exercise any of these rights, contact info@techcvforge.com.
8. International Data Transfers
Your information may be transferred and processed in countries outside your own, including the United States.
We protect international transfers using legal mechanisms such as Standard Contractual Clauses (SCCs) approved by the European Commission or other lawful frameworks.
9. Third-Party Services
We only share your data with trusted third parties necessary to operate our business:
- PayPal – Payment processing (Privacy Policy)
- MailerLite – Email marketing (Privacy Policy)
- Hostinger – Web hosting (Privacy Policy)
These providers are contractually bound to handle your data securely and lawfully.
10. Data Breach Notification
If a data breach occurs that may affect your personal information:
- We will notify affected users and relevant authorities within 72 hours, when legally required
- We will provide timely updates and guidance on any protective steps you should take
11. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from minors. If you believe we have received information from a child, please contact us immediately.
12. Changes to This Policy
We may revise this Privacy Policy from time to time. Updates will be posted here with a new “Effective Date.” For significant changes, we may notify you via email or through prominent notices on our website. Continued use of our website after changes constitutes your acceptance.
13. Contact Us
If you have any questions or requests related to this policy or your personal data, contact:
TechCVForge
Email: info@techcvforge.com
Website: https://techcvforge.com